Frequently Asked Questions
Everything you need to know about your Miaou experience.
How do I determine my correct size?
We provide a comprehensive sizing chart on every product page. Since our designs often feature a signature body-con fit, we recommend sizing up if you are between sizes or prefer a more relaxed feel.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
Are your materials sustainably sourced?
Miaou is committed to reducing our environmental footprint. We use deadstock fabrics and eco-friendly materials like recycled polyester and organic cotton across many of our seasonal collections.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.